NSW Flood Tips:

12th September 2021

Keep an eye on the NSW SES warning’s link:

Through to website.

Disaster Recovery Payment – claim now:

Through to website.

Regional Flood Assistance:

Through to website.

Maintaining health during floods:

Floodwater can be extremely polluted, so understanding how to reduce your risk of injury, sickness or infection during and in the aftermath of floods and storms is important. It includes advice on drinking water, mosquito control, household safety and clean-ups, food, medication and more. Through to website.

Flood safe your pet:

Through to website.



SES assistance in floods and storms:

132 500

Roads and traffic:

Through to website.

The Public Information and Inquiry Centre provides information about the severe weather at any time of day:

1800 227 228.

Australian Red Cross:

1800 812 028

Australian Red Cross provides personal support to those affected by the storm.

Disaster Welfare Services:

1800 018 444

Provide disaster relief grants to eligible individuals and families whose homes have been significantly damaged or destroyed. Provides assistance for those with limited financial resources and no insurance.

NSW Small Business:

1300 134 359

Through the Small Biz Connect program small businesses can receive assistance and advice.

SafeWork NSW:

13 10 50

Will replace SafeWork NSW licences at no cost to those affected by the floods.

Services NSW:

13 77 88

Services NSW will replace certificates and drivers licences at no cost to those affected by the storm.

Motor Vehicle Stamp Duty Relief:

1300 139 814

Motorists whose cars have been written off as a result of a natural disaster may be eligible for a stamp duty refund on their replacement vehicle.

Legal Assistance:

1300 888 529

Legal Aid NSW helps people with their legal problems. Legal Aid NSW lawyers can provide free legal advice and minor assistance to people affected by disasters on a range of issues including insurance, tenancy and credit and debt problems.

NSW Fair Trading:

13 32 20

Provide assistance and advice to consumers and business regarding fair and ethical practice. (Including tenants and homeowners advice)

Department of Primary Industries:

1300 795 299
Provide assistance with livestock and other animals during floods.

NSW Rural Assistance Authority:

1800 678 593

Provides disaster relief low interest loans of up to $130,000 to eligible primary producers and small businesses, and transport subsidies of up to 50% of the cost to transport livestock or fodder, to eligible primary producers.

Farm Household Support:

1800 050 004

Federal government Department of Human Services provides assistance to farmers and their families facing financial difficulties. Conditions apply.

NSW Health – Mental Health Hotline:

1800 011 511


13 11 14

24 hour crisis support and suicide prevention services

Insurance Council of Australia – Disaster Hotline:

1800 734 621

Helping policyholders if they are uncertain which insurer they are with, or have general inquiries about the claims process

Emergency Animal Disease Hotline (24 hours):

1800 675 888

Mental Health Line:

1800 011 511

RSPCA NSW 24/7 Animal emergencies:

1300 278 358